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Roles and Responsibilities to Manage the Knowledge Management Strategy

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[hide for="!logged"]Abstract: In this chapter, the authors explain why it is important to define roles and responsibilities for managing your strategy once it has been developed. The chapter reviews a common range of levels of responsibility. Five key roles are defined to ensure the strategy will be well supported and managed, including business stewards, knowledge

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Knowledge Management Education and Training in Kenya

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[hide for="!logged"]Abstract: Knowledge management has emerged as a discipline in the recent past. In spite of its growing popularity, confusion still exists on what the discipline is really about and whether it is actually distinct. This confusion extends to the nature and scope of competencies knowledge management practitioners are expected to have. The lack of

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Knowledge Management guardian, steward or…?

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In the Groups.io discussion list of the Systems Integration KM Leaders Community Peter B. asks: Dear all, I'm involved in setting up KMS & culture in VoltEuropa.org. It has been proposed to call the members of the small KM core team "KM guardians", remembering our past km4dev experience, I'd like

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Teaching Knowledge Technology in Grammar Schools

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[hide for="!logged"]Abstract: In this paper we are presenting the aims and the way in which the teaching knowledge management project is run in Slovene grammar schools. The contents and the suggested methods of working with students are described. With them we want the students to get to know as much about technology to be able

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Knowledge Scientist

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[hide for="!logged"]Abstract: Organizations across all sectors are increasingly undergoing deep transformation and restructuring towards data-driven operations. The central role of data highlights the need for reliable and clean data. Unreliable, erroneous, and incomplete data lead to critical bottlenecks in processing pipelines and, ultimately, service failures, which are disastrous for the competitive performance of the organization.

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Knowledge Management as part of the IS undergraduate curriculum

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[hide for="!logged"]Abstract: Knowledge management (KM) is an area that has captured the attention of many organisations that are concerned with the ways knowledge is managed more effectively. KM offers systematic methods in leveraging and managing organisational knowledge through KM processes of creation, storing, sharing, and application of knowledge. Due to the importance of KM, the

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Investigating the Data Analytics and Knowledge Management Job Market

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[hide for="!logged"]Abstract: Purpose: This paper aims to investigate emerging trends in data analytics and knowledge management (KM) job market by using the knowledge, skills and abilities (KSA) framework. The findings from the study provide insights into curriculum development and academic program design. Design/methodology/approach: This study traced and retrieved job ads on LinkedIn

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Knowledge managers losing jobs right now?

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In the Groups.io discussion list of the Systems Integration KM Leaders Community Pavel K. asks: It is painful to observe, that in the Corona crisis a large international company has fired the whole Knowledge Management Crew. We at SKMF have seen a similar case in 2015. But within 12 months the

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Online Course Content for Newbie Knowledge Management Professionals?

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In the Groups.io discussion list of the Systems Integration KM Leaders Community Cindy Y. asks: Hello! I am creating an online KM course for beginning professionals on their KM journeys.I am starting it off with some history on KM (for instance, Polanyi, Nonaki), basics on tacit and explicit dimensions, terminology: knowledge

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Make Your Knowledge Management Career Recession-Proof

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[hide for="!logged"]Abstract: There are many factors that can affect the success of individual organizations and whole industries. There are widespread economic booms and busts, global trade issues, competitive situations, changes in consumer confidence levels—the list goes on. But there are steps that all knowledge management experts can take to better position themselves and their organizations

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Knowledge Manager for Customer Service Success

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[hide for="!logged"]Abstract: In my previous blog I outlined how important knowledge is to successfully deliver customer service, and how to overcome the challenges of creating a centralized, multichannel knowledge base. Ensuring that knowledge powers your customer service isn’t just about technology – and certainly doesn’t stop when your knowledge base goes live.

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Assess Your Knowledge Translation Competencies

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[hide for="!logged"]Abstract: Knowledge translation encompasses all of the activities that aim to close the gap between research and implementation. What knowledge, skills and attitudes (ie., competencies) are required to do knowledge translation? What do researchers need to know? How about those who are using evidence in their practice? As

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Knowledge facilitators add value to organisations

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[hide for="!logged"]Abstract: CONSISTENT MESSAGES ABOUT VALUE AND KNOWLEDGE FACILITATION AT CILIP’S 2015 CONFERENCE John Riddell and I attended Day 1 of CILIP’s 2015 conference in Liverpool to lead a master class on how to add value to your organisation as a ‘knowledge facilitator’. It turned out that not only was the concept of value

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Knowledge Management Champions: Who, What, Why?

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[hide for="!logged"]Abstract: Everyone wants engagement, but few know how to define it, which makes it challenging to pursue, measure, prompt, and reward. At KMWorld 2019, Elisabeth Brackman, associate manager, knowledge & training, Accenture Federal Services, reviewed what KM champions are, why you need them, how to identify and develop them, their role in KM efforts,

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Active learning methods supporting knowledge management courses

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[hide for="!logged"]Abstract: Knowledge Management as an area of education is still a big challenge for teachers and practitioners. Nevertheless, there are several useful teaching methods in active education, especially oriented towards courses where innovation and delivering dynamic knowledge are critical. The goal of the paper is to present and discuss criteria relevant in the selection

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Knowledge Management Skills and Capabilities Required in South Africa

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[hide for="!logged"]Abstract: The absence of an adequate framework that defines Knowledge Management (KM) skills and capabilities makes it extremely difficult to determine the roles and responsibilities of knowledge practitioners in South Africa. Defining these skills and capabilities is essential because KM focuses on the gathering and storing of organisational information to ensure the effective and

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UK Knowledge and Information Management Salary Surveys

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Since 2015 Sue Hill Recruitment (SHR) and TFPL have published four Knowledge and Information Management salary surveys for the entire UK library, archive, knowledge, information and records management industry. The 2017 salary survey was published in association with the Information and Records Management Society (IRMS), the 2019 salary survey in association with IRMS and the

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How to hire your first knowledge manager

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[hide for="!logged"]Abstract: Common pitfalls to avoid and skills to look for when hiring your first KM manager COVID-19 has woken up many organizations to the need for knowledge management. Hiring your first KM manager can seem at first to be a daunting task. There are a number of things you should keep

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Most Influential Knowledge Management Ambassador

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[hide for="!logged"]Abstract: A big congratulations to Gladys Kemboi, who we’re very excited to hear has been awarded the Most Influential Knowledge Management Ambassador in Kenya by her university, the Jomo Kenyatta University of Agriculture and Technology (JKUAT). [/hide]Full text from publisher » Bruce Boyes: Congratulations to Gladys

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Knowledge Management Jobs: Recruiting and Applying Practices

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In the Groups.io discussion list of the Systems Integration KM Leaders Community Patrick L. asks: Dear Colleagues ISKO Singapore is a network of Knowledge Management and Knowledge Organisation practitioners in Singapore. We meet monthly to discuss different topics in KM and KO of interest to our members. Since

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