Abstract: Purpose – This paper aims to look at the practices of those who are in charge of knowledge management in corporations: the knowledge managers.
Design/methodology/approach – Using the activity system model, the study observes the work of four knowledge managers embedded in the same organizational context (the company Lafarge).
Findings – By exposing the contradictions inside the activity systems of knowledge managers, the paper analyzes three managerial conflicts tackled by practitioners: ...
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Practices of knowledge managers
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