Abstract: In many large organizations, and some small ones, a new corporate executive is emerging — the chief knowledge officer. Companies are creating the position to initiate, drive, and coordinate knowledge management programs. We have studied twenty chief knowledge officers (CKOs) in North America and Europe both to understand their roles and to gain insight on evolving knowledge management practice.
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Michael J. Earl and Ian A. Scott: [...]
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The role of the chief knowledge officer
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